About

Yoomee Mobile, Douala, Littoral                         2020-01 – Current

Lead the company towards a data decision culture, leveraging data analysis, data visualization & to make decisions.

Attend weekly Management Committee meetings (CODIR), and monthly Board meetings to review performance and optimize performance.

Developed predictive models, such as a churn prediction model which helped decrease customer churn rates by more than 80%.

Establish business & individual KPIs for the entire company and staff, prepare dashboards to monitor and optimize KPIs

Yoomee Mobile, Douala, Littoral                             2018-10 – 2019-12

Increased ARPU by 30% through development of targeted offers for specific customer segments.

Assigned to project manager on 4 major company projects in 2019, 30% more projects led than any other members of the designated 6 man project team.

Prepare monthly operations review report ,with inputs from all departments (marketing, sales, finance, technical)

Yoomee Mobile, Douala, Littoral                                2017-01 – 2018-10

Developed predictive models, such as a churn prediction model which helped decrease customer churn rates by more than 80%.

Cut down preparation time of key reports and dashboards by more than 90% by automating with Excel formulae and R.

Use analytics to get insights and help propose action plans for marketing & sales team

Olam Cam, Douala, Littoral                                            2013-02 – 2016-12

Assist in preparing forecasts and business plans and setting objectives for different business units.

Cut down preparation time of key reports by more than 90% by automating with Excel